FAQs
What is Moissanite and how does it compare to diamonds?
Moissanite is a lab-created gemstone that exhibits a brilliance and fire that surpasses that of diamonds. It is composed of silicon carbide and is known for its exceptional hardness, rated 9.25 on the Mohs scale, making it an ideal choice for jewelry. In terms of cost, Moissanite can be up to 90% less expensive than natural diamonds, providing a more affordable luxury option. For more information on moissanite, please visit About Moissanite.
What types of jewelry do you offer?
Brileon specializes in a diverse collection of jewelry featuring Moissanite, cubic zirconia, and other stunning gemstones. Our selection includes engagement rings, pendants, and stud earrings, all crafted from high-quality 925 sterling silver for lasting durability and a luxurious finish.
Does moissanite come with a certificate?
Yes, all our moissanite jewelry comes with a GRA certificate, ensuring authenticity and quality.
Does Cubic Zirconia or simulated diamond come with a certificate?
No, GRA certificates are only for moissanite. Cubic zirconia and simulated diamond do not come with certifications.
What materials are used in your jewelry?
At Brileon, we specialize in fine jewelry crafted from GRA-certified moissanite, high-quality S925 sterling silver, solid gold (10K, 14K, 18K), and premium-grade cubic zirconia, ensuring exceptional brilliance and lasting beauty.
What is S925 sterling silver?
S925 sterling silver is composed of 92.5% pure silver and 7.5% alloy, making it durable and ideal for fine jewelry.
Where does your jewelry come from?
Our Brileon piece is crafted by our trusted global artisans, where expertise meets affordability. It ships directly to you from there, keeping costs low and quality high.
How do I care for my Moissanite jewelry?
To maintain the brilliance of your Moissanite jewelry, it is recommended to clean it regularly with a mild soap solution and a soft cloth. Avoid exposing your jewelry to harsh chemicals or abrasive materials, as these can damage the surface. Proper care can significantly extend the life and luster of your pieces. For more information, visit Jewelry Care.
Does your jewelry come with a warranty?
Brileon stands behind the quality of our products. We offer a 1-year warranty on all our products, starting from the date the original order was received. For more information on Warranty please refer to One Year Warranty Policy on our website.
What is your return policy?
While specific return policies are not detailed here, it is advisable to review the Return & Refund Policy on our website for information regarding exchanges and refunds. Generally, items should be returned in their original condition within a specified timeframe to be eligible for a return.
Do you offer customization options for your products?
Some of our product pieces offer customization options! If a product is customizable, you'll find details on the product page. For other products, we currently do not offer customization, but our collection includes a variety of designs and styles to suit different tastes.
How can I ensure the right size for my rings?
To determine your ring size accurately, it is recommended to use a ring sizer or consult a professional jeweler. Additionally, you can measure the diameter of a ring that fits you well and compare it to a ring size chart available on our website.
Ring Size Chart (US & International Conversions)
| US Size | UK Size | EU Size | Inside Diameter (mm) | Inside Circumference (mm) |
|---|---|---|---|---|
| 4 | H | 46 | 14.8 | 46.5 |
| 4.5 | I | 47 | 15.2 | 47.8 |
| 5 | J | 49 | 15.7 | 49.3 |
| 5.5 | K | 50 | 16.1 | 50.6 |
| 6 | L | 52 | 16.5 | 51.9 |
| 6.5 | M | 53 | 16.9 | 53.1 |
| 7 | N | 54 | 17.3 | 54.4 |
| 7.5 | O | 56 | 17.7 | 55.7 |
| 8 | P | 57 | 18.1 | 57.0 |
| 8.5 | Q | 58 | 18.5 | 58.3 |
| 9 | R | 59 | 19.0 | 59.5 |
| 9.5 | S | 61 | 19.4 | 60.8 |
| 10 | T | 62 | 19.8 | 62.1 |
| 10.5 | U | 63 | 20.2 | 63.4 |
| 11 | V | 65 | 20.6 | 64.6 |
| 11.5 | W | 66 | 21.0 | 65.9 |
| 12 | X | 67 | 21.4 | 67.2 |
How to Measure Your Ring Size
- Using a Ring You Own – Measure the inside diameter of a ring that fits comfortably and match it with the chart above.
- Using a String or Paper – Wrap it around your finger, mark where it meets, and measure the length against a ruler to find the circumference. Compare it to the chart.
- For more information please visit Ring Size Guide.
What payment methods do you accept?
Brileon accepts a variety of payment methods, including major credit cards, PayPal, and other secure payment options. This ensures a convenient and secure shopping experience for our customers.
Do you offer discounts or promotions?
Yes! Sign up for our newsletter to get exclusive deals and updates.
Orders & Shipping
1. Where do you ship?
We ship worldwide to the USA, UK, Canada, Australia, New Zealand, and several European and Asian countries.
2. How long does shipping take?
We work with trusted international partners to deliver worldwide. Our processing time is 1 to 3 business days before shipping. Shipping times may vary based on location and shipping method selected at checkout. Typically, standard free shipping can take anywhere from 5 to 15 business days. We also offer express shipping with a flat rate of 35USD, shipping generally takes 2-7 business days. For more information, visit Shipping & Delivery.
3. How can I track my order?
We provide tracking information for all orders, ensuring you can monitor your shipment's progress. Once your order ships, we’ll email you a tracking number so you can check your delivery status anytime. You can also visit the "Track Your Order" page for real-time updates.
Tax & Import Duty Information
Do I have to pay taxes or import duties on my order?
Brileon includes VAT or GST in the price for most orders, depending on your country, but import duties and additional taxes may apply upon delivery for certain regions.
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United Kingdom (UK): Orders under £135 have VAT included at checkout. Orders over this amount will require additional customs duties and VAT upon delivery.
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European Union (EU): Orders under €150 include VAT. Over this amount, you will need to pay customs duties and VAT upon delivery.
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United States (US): Brileon does not collect taxes or tariffs at checkout. Customers are responsible for paying any applicable import duties and tariffs upon delivery. Starting May 2, 2025, low-value goods from China and Hong Kong may be subject to new tariffs.
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Other countries: Taxes and duties vary by region. Please check your local regulations for the most accurate information.
For any questions regarding customs duties or taxes, please refer to our Tax & Import Duty Policy or contact our support team for assistance.
Still Have Questions?
Contact us —we’re happy to help!